Serenity Path
Privacy Policy for Serenity Path
Effective Date: 11/11/2024
At Serenity Path, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your information when you visit our website or use our services. By accessing or using Serenity Path’s website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. The types of information we may collect include:
Personal Information:
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Account Information: When you sign up for our services, we may collect personal information such as your name, email address, phone number, and billing information.
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Payment Information: We may collect payment details (such as credit card or other payment methods) for transactions. This information is processed by secure, third-party payment processors and is not stored by us.
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Profile Information: If you create a user profile, we may collect information such as your preferences, interests, and goals related to stress management, mindfulness, and wellness.
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Communications: Any messages you send to us via email, contact forms, or customer support, including feedback, inquiries, or complaints.
Non-Personal Information:
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Usage Data: We collect information about how you access and use our website and services. This includes your IP address, browser type, pages visited, time spent on the site, and other usage statistics.
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Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic, personalize content, and remember your preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
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To Provide Services: To process your registration, manage your account, and provide you with access to courses, meditation sessions, and other services.
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To Improve Our Website and Services: To analyze how users interact with our site and identify areas for improvement, content updates, and new features.
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To Communicate With You: To send important updates, newsletters, course information, offers, and promotional content (you may opt out at any time).
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To Process Payments: To process payments and transactions securely.
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To Personalize Your Experience: To tailor our content, courses, and services to your interests and goals.
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To Ensure Legal Compliance: To comply with legal obligations and resolve disputes.
3. How We Protect Your Information
We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
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Encryption: We use SSL (Secure Socket Layer) encryption to secure sensitive data, such as payment information, during transmission.
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Access Control: Only authorized personnel have access to personal information. Employees are trained on the importance of privacy and data security.
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Data Storage: Personal information is stored securely in accordance with industry standards. We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except as outlined below:
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Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering content, and providing customer support. These providers are obligated to protect your information and use it only for the services they provide to us.
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Legal Compliance: We may disclose your information when required by law or to respond to legal requests, such as subpoenas, court orders, or other legal processes.
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Business Transfers: If Serenity Path undergoes a merger, acquisition, or asset sale, your personal data may be transferred to the new entity, and we will notify you via email or a prominent notice on our website.
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With Your Consent: We may share your personal information with third parties if you have given us explicit consent to do so.
5. Your Rights and Choices
As a user, you have certain rights regarding your personal information:
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Access and Update: You can access, update, or correct your personal information at any time by logging into your account or contacting us.
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Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or newsletters by following the unsubscribe link in any email we send, or by contacting us directly.
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Request Deletion: You have the right to request that we delete your personal data, subject to legal or contractual obligations.
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Cookies: You can manage cookie settings through your browser. Most browsers allow you to block or delete cookies, but please note that some features of the website may not work without cookies.
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Data Portability: You can request a copy of your personal data in a commonly used, machine-readable format.
If you would like to exercise any of these rights, please contact us at support@theserenitypath.net.
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect non-personal information about your usage of the website. These technologies help us:
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Track your preferences and activity on the site.
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Analyze traffic patterns and user behavior.
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Enhance your experience by personalizing content.
You can adjust your browser settings to block or delete cookies, but please be aware that some functionality of the website may be affected.
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7. Children’s Privacy
Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.
8. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy applies only to Serenity Path. We are not responsible for the privacy practices of external websites, and we encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Serenity Path
Email: support@theserenitypath.net
Phone: +1 561-344-6617